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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ralph Randall

Ralph Randall

August 28, 2026

5  out of  5
rating by Ralph Randall
"These guys are fantastic. Don't know what we would do without them. Very responsive and helpful when you file a claim. A+++"
We responded:
"Ralph, thanks so much for the kind words. It takes a village to make insurance relationships positive and clients like yourself play a big part of that. Thanks Again, Neil"
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jennifer cripps

August 21, 2026

5  out of  5
rating by jennifer cripps
"Brittany was very nice and helpful."
We responded:
"Jennifer, Thanks for the kind words, I am very happy to hear our team is responsive to our clients. If there is anything you need, please let me know.............Thanks, Neil"
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Amy Howard

August 17, 2026

5  out of  5
rating by Amy Howard
"Professional, knowledgeable, and easy to work with."
We responded:
"Amy, thanks for the great review! We appreciate your business and the relationship we developed over the years. If you need anything, please let me know......Neil"
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Lindy Anderson

August 12, 2026

5  out of  5
rating by Lindy Anderson
"I have been with Neil Helton State Farm for many years now, and have had several claims. He and his staff have always handle the claims with knowledge and promptness. I appreciate having such a great insurance agent."
We responded:
"Lindy, thanks for this rating. You and your family mean a lot to us, and it has been a pleasure to serve you over the last years!"
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Tommy Boyd

August 10, 2026

5  out of  5
rating by Tommy Boyd
"Always very friendly and helpful!"
We responded:
"Thank you so much for the 5 stars, Tommy! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Prairie Mitchell

August 7, 2026

5  out of  5
rating by Prairie Mitchell
"Wendy is awesome! Super friendly, efficient, and professional. She made switching companies so easy. I would recommend this office 100%."
We responded:
"Prairie, thanks for the positive review. I know it means a lot to Wendy and myself when she is recognized for what she does every day. Thank you!!!"
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Breanna Bond

August 5, 2026

5  out of  5
rating by Breanna Bond
"Brittany was able to help us with switching our home owners insurance and car insurance , she helped us every step of the way which made the process so simple . She saved us $130.00 a month just on car insurance and we got an awesome deal on our home owners insurance . She answered every question we had and made sure we understood everything before we left . The service here was nothing but amazing ."
We responded:
"Breanna, thanks for your 5-Star Review. We appreciate your business and trust in us. I assure you Brittany is one of the most accomplished people I have ever worked with, and she continually strives to get her client's needs addressed completely and timely. Again, we appreciate the feedback. Thanks, Neil"
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Jennie Pack

July 23, 2026

5  out of  5
rating by Jennie Pack
"Neil Helton’s State Farm has always went above and beyond for us. We have auto and home insurance with them and couldn’t be happier. And Wendy is the bomb!! Highly recommend!"
We responded:
"Thanks so much for the amazing review, Jennie! We really appreciate your support here in McMinnville. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Jennie Pack

Jennie Pack

July 23, 2026

5  out of  5
rating by Jennie Pack
"Neil Helton’s State Farm Insurance has always went above and beyond to help us with all of our insurance needs. We have auto and home with them and we are completely satisfied!! And Wendy is the bomb!!!"
We responded:
"Jennie, thank you for the fantastic review! We’re always here to support you with your insurance needs in McMinnville. "
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Tammy Sons

July 20, 2026

5  out of  5
rating by Tammy Sons
"Neil Helton and Brittany at State Farm have been absolutely wonderful to work with. They went above and beyond by coming directly to our farm and personally checking every VIN and address to make sure everything was accurate. Their attention to detail, professionalism, and willingness to take the time to help us truly stood out.

Unlike our previous local State Farm agent, Neil and Brittany were extremely proactive and made sure nothing was overlooked. They made the entire process smooth, thorough, and stress-free. It is rare to find this level of personal service and genuine care. We highly recommend this agent to anyone looking for an insurance team that truly puts its customers first!"
We responded:
"Tammy, thank you for the fantastic review! We’re always here to support you with your insurance needs in McMinnville. "
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Joshua Hettinger

June 23, 2026

5  out of  5
rating by Joshua Hettinger
"Great service and Wendy was very helpful."
We responded:
"Thank you for the amazing review, Joshua! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Dipu Patel

June 1, 2026

5  out of  5
rating by Dipu Patel
"I cannot thank Brittany enough for her amazing help. I had an emergency insurance situation and was also having problems with the DMV. Brittany stepped in and took care of everything very quickly. Within about 20 minutes, she had my issues resolved and gave me peace of mind.

She was professional, knowledgeable, and truly went above and beyond to help me. She also found me a very good rate on my car insurance, which I greatly appreciated.

It is hard to find customer service like this these days. Brittany genuinely cares about her clients and works hard to make sure they are taken care of. I highly recommend Brittany and State Farm for anyone looking for excellent insurance coverage and outstanding service.

Thank you, Brittany, for all your help!
Sunny Patel"
We responded:
"Dipu, it is a pleasure to hear what a wonderful experience you have had with Brittany. Thank you for letting us know and complimenting her."
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Jonathon Smith

May 28, 2026

5  out of  5
rating by Jonathon Smith
"Great service"
We responded:
"Jonathon, thank you for your wonderful review of State Farm Agent Neil Helton’s Team!"
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Chad Graves

May 14, 2026

5  out of  5
rating by Chad Graves
"Neil and his team spent extra time making sure I understood all the coverage and the exposure of various policies. I am very impressed with how they conduct business."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Amber Prater

May 1, 2026

5  out of  5
rating by Amber Prater
"Crystal is very knowledgable and makes everything easy!"
We responded:
"Thank you Amber, Crystal is the "laughter of the office" and makes everyone she is around feel better. I appreciate you recognizing her. "
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Christie Allison

April 29, 2026

5  out of  5
rating by Christie Allison
"Brittany Hillis is the BEST agent at Neil Helton State Farm! I had a car accident back in March and she helped me so much! She told me everything I needed to do to start my claim and kept in touch with me during the whole process. She is a HUGE asset to that office. I don't know what Neil would do without her."
We responded:
"Thank you for the amazing review, Christie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Angela Crick

April 28, 2026

5  out of  5
rating by Angela Crick
"Great customer service! Very helpful!"
We responded:
"Thank you for the amazing review, Angela! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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David Dobson

April 6, 2026

5  out of  5
rating by David Dobson
"Great bunch of folks to do business with for sure."
We responded:
"Thanks David! We think a lot of you too...........Neil"
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Sheri Brown

March 19, 2026

5  out of  5
rating by Sheri Brown
"Neil Helton's office is amazing to work with. Always so helpful and quick to respond!!"
We responded:
"Sheri, thank you so much for your kind words. I can promise you we care and try, while people, like you, make our job enjoyable. "
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Bonnie Upton

February 26, 2026

5  out of  5
rating by Bonnie Upton
"Very fast, friendly and accurate service"
We responded:
"Bonnie, thank you so much. You have been a client for years and it is joy to deal with you. "
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Regina Woodlee

January 29, 2026

5  out of  5
rating by Regina Woodlee
"Brittany is so very knowledgeable and helpful!"
We responded:
"Regina, thank you so much! We think Brittany is pretty great too!!!! Again, thank you for everything!"
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Lindy Jenkins

January 15, 2026

5  out of  5
rating by Lindy Jenkins
"Wendy is awesome! She follows through as promised and is so very helpful! I love this agency!"
We responded:
"Lindy, thanks so much for this review. I appreciate Wendy's attentiveness to our client's needs and our clients too. It was great to hear from you. "
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Kelly Dodson

December 24, 2025

5  out of  5
rating by Kelly Dodson
"Crystal DeLong was a great help to me and so nice. She looked up several quotes for me to find out what best would suit my needs. She even kept in contact to see if there was anything else I needed the next day. She was very friendly and very helpful!"
We responded:
"Thank you, Kelly, for your review, Crystal is always happy to help customers find coverage to meet their needs. "
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Zoe Garcia

December 5, 2025

5  out of  5
rating by Zoe Garcia
"Brittany and Crystal helped me tremendously! Brittany was very diligent on providing me an amazing quote for my car insurance and she got it started right away. She provided me with great customer service and answered all the questions I had. Crystal provided me with several quotes regarding life insurance and was very in depth with her answers to all the questions I had regarding it. I am extremely happy with the experience I had with them both!"
We responded:
"Thank you, Zoe, for your review. Brittany & Crystal are great assets to my team; they are always happy to help. We appreciate your business. "
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Bill Nye

November 16, 2025

5  out of  5
rating by Bill Nye
"Very friendly staff."
We responded:
"Thanks Bill Nye your review is greatly appreciated. "