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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caren Davis

Caren Davis

November 6, 2024

5  out of  5
rating by Caren Davis
"I’ve been so pleased with Neil Helton as my State Farm agent! I don’t feel like I’m just a number with Neil, as he reviews my insurance annually and determines if everything is still the right fit for me. He has always been responsive and receptive to any questions I might have, and I feel like I get a very personalized experience with him. His office staff is top-notch, and they are knowledgeable, friendly, and professional. I’ve had to file a few claims in the past few years, and Neil and his staff have made it such a simple process. I HIGHLY recommend Neil Helton for all your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chikanenomiko

June 6, 2024

1  out of  5
rating by Chikanenomiko
"We wanted to like this place because our friend recommended them but we just can't. We had so many issues from the quote online not matching what was said and no way to fix it, to being hounded over a stupid beacon thing for the Drive Safe program (it was NOT our fault, the first beacon was lost, and the second one came broken) and then a HUGE increase in our premium at renewal even though we have never been in accidents/have tickets ect. I guess they explained that it was because parts for our car went up, but why was I able to go back our old company (actually I got quotes from an insurance broker and they were all way cheaper than SF) and get back at the quote I started with? I thought it would be nice to have an agent that we could talk with in town when we needed help, but our old agent never gave me these kind of untrustworthy vibes. We only tried SF because they were closer, not cheaper. This was an awful first experience and I'm not sure we'll ever try SF again."
We responded:
"I apologize for the unsatisfactory experience you had. Throughout the course of two decades, our main focus has been on establishing strong connections with our customers, treating them as cherished friends and trusted colleagues. Regrettably, we overlooked this particular opportunity, and we aim to gain valuable insights and improve as a result."
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donna love

April 16, 2024

4  out of  5
rating by donna love
"I like it but they keep going up sooooo"
We responded:
"Thanks Donna, I'll be happy to meet with you and discuss ways we can address issues. "
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Connie Zahn

September 6, 2023

5  out of  5
rating by Connie Zahn
"We Enjoy having Neil Helton and their staff at State Farm for all our insurance needs"
We responded:
"Thank you so much for the five stars! We look forward to seeing you here. :)"
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Angela Spencer

June 23, 2023

5  out of  5
rating by Angela Spencer
"My favorite insurance company"
We responded:
"Thank you for your review! We appreciate your business!"
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Debbie Sherman

June 9, 2022

5  out of  5
rating by Debbie Sherman
"Great customer service."
We responded:
"Thank you for the great review! "
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Robert Bersok, Jr.

April 5, 2022

5  out of  5
rating by Robert Bersok, Jr.
"Very good customer service, very nice people."
We responded:
"This is what we strive for. Thank you for the five-star review. "
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Vandy Lough

March 30, 2022

5  out of  5
rating by Vandy Lough
"Very polite and knowledgeable"
We responded:
"Thank you so much!"
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Eric Krieger

February 5, 2022

5  out of  5
rating by Eric Krieger
"Great insurance! The staff are the absolute best. They're always friendly and very helpful."
We responded:
"Thank you Eric!"
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Prentice Vaughn

August 10, 2021

5  out of  5
rating by Prentice Vaughn
"This is my insurance company they are really good people thank you Neil helton."
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Creefus Eugene

June 13, 2021

5  out of  5
rating by Creefus Eugene
"I have been a customer here for 12+ years. Wouldn't think of switching to any other agency!"
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Rickey Morgan

April 2, 2021

5  out of  5
rating by Rickey Morgan
"Love the fast and friendly service."
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Diana Acevedo

August 28, 2020

5  out of  5
rating by Diana Acevedo
"Best of the best!"
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Zuulina

February 4, 2020

5  out of  5
rating by Zuulina
"Always friendly and helpful. U recommend them to everyone."
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Ralph Jordan

December 24, 2019

5  out of  5
rating by Ralph Jordan
"Neil Helton and his staff, I would rate them 5 stars or higher. They are friendly and courteous and treat their customers with respect. 5+"
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Anetta Murphey

October 13, 2019

5  out of  5
rating by Anetta Murphey
"Always great help n smiles"
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anetta murphy

October 11, 2019

5  out of  5
rating by anetta murphy
"Always sweet girls"
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Efurd West

September 23, 2019

5  out of  5
rating by Efurd West
"Best around!"
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bobby bond

July 4, 2019

5  out of  5
rating by bobby bond
"Friendy stop in and see"
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JoAnna Vazquez

December 27, 2018

5  out of  5
rating by JoAnna Vazquez
"Neil is a great agent that will do his best to take care of your family. I have been with State Farm for years and he truly does what he can to get you the best deal possible."
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Ginger Ann

November 10, 2018

5  out of  5
rating by Ginger Ann
"Everyone here was very helpful and friendly. They took their time and went our of their way to try to help. I ended up transferring my state farm to this office. I highly recommend this business."
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norma stevens

November 3, 2018

5  out of  5
rating by norma stevens
"Good ppl went to check on some insurance on my SUV got it a lot cheaper and got it finance at a cheaper rate wish I went with them yrs ago Erie Insurance is redicious . I couldn't believe how much I'm saving by going with state farm insurance . Thank you"
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Ashli Cantrell

September 2, 2017

5  out of  5
rating by Ashli Cantrell
"Been the best experience Neil and his staff are amazing. The girls are always so friendly and helpful when I call or go in."
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Chad Cantrell

September 2, 2017

5  out of  5
rating by Chad Cantrell
"Neil and his staff are always courteous and meet all my insurance needs."
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nathan shepherd

September 2, 2017

5  out of  5
rating by nathan shepherd
"Great place for all your insurance needs. Great agent and staff."