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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennie Pack

July 23, 2026

5  out of  5
rating by Jennie Pack
"Neil Helton’s State Farm has always went above and beyond for us. We have auto and home insurance with them and couldn’t be happier. And Wendy is the bomb!! Highly recommend!"
We responded:
"Thanks so much for the amazing review, Jennie! We really appreciate your support here in McMinnville. Just reach out anytime if you need us - we’re here for you. "
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Jennie Pack

July 23, 2026

5  out of  5
rating by Jennie Pack
"Neil Helton’s State Farm Insurance has always went above and beyond to help us with all of our insurance needs. We have auto and home with them and we are completely satisfied!! And Wendy is the bomb!!!"
We responded:
"Jennie, thank you for the fantastic review! We’re always here to support you with your insurance needs in McMinnville. "
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Tammy Sons

July 20, 2026

5  out of  5
rating by Tammy Sons
"Neil Helton and Brittany at State Farm have been absolutely wonderful to work with. They went above and beyond by coming directly to our farm and personally checking every VIN and address to make sure everything was accurate. Their attention to detail, professionalism, and willingness to take the time to help us truly stood out.

Unlike our previous local State Farm agent, Neil and Brittany were extremely proactive and made sure nothing was overlooked. They made the entire process smooth, thorough, and stress-free. It is rare to find this level of personal service and genuine care. We highly recommend this agent to anyone looking for an insurance team that truly puts its customers first!"
We responded:
"Tammy, thank you for the fantastic review! We’re always here to support you with your insurance needs in McMinnville. "
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Joshua Hettinger

June 23, 2026

5  out of  5
rating by Joshua Hettinger
"Great service and Wendy was very helpful."
We responded:
"Thank you for the amazing review, Joshua! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Dipu Patel

June 1, 2026

5  out of  5
rating by Dipu Patel
"I cannot thank Brittany enough for her amazing help. I had an emergency insurance situation and was also having problems with the DMV. Brittany stepped in and took care of everything very quickly. Within about 20 minutes, she had my issues resolved and gave me peace of mind.

She was professional, knowledgeable, and truly went above and beyond to help me. She also found me a very good rate on my car insurance, which I greatly appreciated.

It is hard to find customer service like this these days. Brittany genuinely cares about her clients and works hard to make sure they are taken care of. I highly recommend Brittany and State Farm for anyone looking for excellent insurance coverage and outstanding service.

Thank you, Brittany, for all your help!
Sunny Patel"
We responded:
"Dipu, it is a pleasure to hear what a wonderful experience you have had with Brittany. Thank you for letting us know and complimenting her."
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Jonathon Smith

May 28, 2026

5  out of  5
rating by Jonathon Smith
"Great service"
We responded:
"Jonathon, thank you for your wonderful review of State Farm Agent Neil Helton’s Team!"
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Chad Graves

May 14, 2026

5  out of  5
rating by Chad Graves
"Neil and his team spent extra time making sure I understood all the coverage and the exposure of various policies. I am very impressed with how they conduct business."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Amber Prater

May 1, 2026

5  out of  5
rating by Amber Prater
"Crystal is very knowledgable and makes everything easy!"
We responded:
"Thank you Amber, Crystal is the "laughter of the office" and makes everyone she is around feel better. I appreciate you recognizing her. "
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Christie Allison

April 29, 2026

5  out of  5
rating by Christie Allison
"Brittany Hillis is the BEST agent at Neil Helton State Farm! I had a car accident back in March and she helped me so much! She told me everything I needed to do to start my claim and kept in touch with me during the whole process. She is a HUGE asset to that office. I don't know what Neil would do without her."
We responded:
"Thank you for the amazing review, Christie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Angela Crick

April 28, 2026

5  out of  5
rating by Angela Crick
"Great customer service! Very helpful!"
We responded:
"Thank you for the amazing review, Angela! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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David Dobson

April 6, 2026

5  out of  5
rating by David Dobson
"Great bunch of folks to do business with for sure."
We responded:
"Thanks David! We think a lot of you too...........Neil"
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Sheri Brown

March 19, 2026

5  out of  5
rating by Sheri Brown
"Neil Helton's office is amazing to work with. Always so helpful and quick to respond!!"
We responded:
"Sheri, thank you so much for your kind words. I can promise you we care and try, while people, like you, make our job enjoyable. "
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Bonnie Upton

February 26, 2026

5  out of  5
rating by Bonnie Upton
"Very fast, friendly and accurate service"
We responded:
"Bonnie, thank you so much. You have been a client for years and it is joy to deal with you. "
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Regina Woodlee

January 29, 2026

5  out of  5
rating by Regina Woodlee
"Brittany is so very knowledgeable and helpful!"
We responded:
"Regina, thank you so much! We think Brittany is pretty great too!!!! Again, thank you for everything!"
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Lindy Jenkins

January 15, 2026

5  out of  5
rating by Lindy Jenkins
"Wendy is awesome! She follows through as promised and is so very helpful! I love this agency!"
We responded:
"Lindy, thanks so much for this review. I appreciate Wendy's attentiveness to our client's needs and our clients too. It was great to hear from you. "
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Kelly Dodson

December 24, 2025

5  out of  5
rating by Kelly Dodson
"Crystal DeLong was a great help to me and so nice. She looked up several quotes for me to find out what best would suit my needs. She even kept in contact to see if there was anything else I needed the next day. She was very friendly and very helpful!"
We responded:
"Thank you, Kelly, for your review, Crystal is always happy to help customers find coverage to meet their needs. "
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Zoe Garcia

December 5, 2025

5  out of  5
rating by Zoe Garcia
"Brittany and Crystal helped me tremendously! Brittany was very diligent on providing me an amazing quote for my car insurance and she got it started right away. She provided me with great customer service and answered all the questions I had. Crystal provided me with several quotes regarding life insurance and was very in depth with her answers to all the questions I had regarding it. I am extremely happy with the experience I had with them both!"
We responded:
"Thank you, Zoe, for your review. Brittany & Crystal are great assets to my team; they are always happy to help. We appreciate your business. "
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Bill Nye

November 16, 2025

5  out of  5
rating by Bill Nye
"Very friendly staff."
We responded:
"Thanks Bill Nye your review is greatly appreciated. "
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Lydia Springer

October 30, 2025

5  out of  5
rating by Lydia Springer
"Brittany is always efficient and great to deal with. Thanks!"
We responded:
"Lydia, Thank you for taking the time to share your thoughts! We think Brittany is pretty good too and we’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jerry Harwell

October 30, 2025

5  out of  5
rating by Jerry Harwell
"Wendy Cantrell was super helpful going over options for our insurance needs"
We responded:
"Thank you for reviewing our State Farm office! Wendy has a history of spending time with people and trying to support their insurance needs. We appreciate your business"
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Melanie Banker

October 29, 2025

5  out of  5
rating by Melanie Banker
"Wendy is very helpful....love working with State Farm!"
We responded:
"We’re honored by your positive feedback! Wendy is a very important asset for us, and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Noe Sosa

October 29, 2025

5  out of  5
rating by Noe Sosa
"Great people, Great Service, and Great Staff !!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Emily King

October 28, 2025

5  out of  5
rating by Emily King
"Great Company, Great People"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Destanie Weismore

October 27, 2025

4  out of  5
rating by Destanie Weismore
"Great customer service and always willing to help."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Corey Terrell

October 8, 2025

5  out of  5
rating by Corey Terrell
"Wanted to thank Mrs. DeLong for assisting me with my claim. Customer service was excellent."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mrs. DeLong provided you with excellent customer service and was able to assist you with your claim. We truly appreciate your feedback and look forward to serving you again in the future!"